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General Questions

What services does Primeview Hospitality offer?

We specialize in hospitality property management, including operations management, guest experience enhancement, revenue optimization, and sustainability initiatives. Our services are tailored to meet the unique needs of each property we manage.

What types of properties do you manage?

We manage a wide range of properties, including boutique hotels, luxury resorts, corporate lodging facilities, and extended-stay accommodations.

How can I contact Primeview Hospitality?

You can reach us via email at service@primeviewhospitality.com, phone at +1 (855) 429-3834 or by visiting our Contact Us page.

Property Management Services

How do you handle day-to-day operations for properties?

Our team oversees all aspects of daily operations, including staff management, maintenance, guest services, and financial reporting, ensuring seamless and efficient management.

Do you offer revenue management services?

Yes, we use data-driven strategies to optimize pricing, occupancy, and marketing efforts, helping properties maximize revenue and profitability.

Can you help improve guest satisfaction?

Absolutely! We implement personalized services, technology integration, and 24/7 guest support to enhance the guest experience and drive satisfaction.

For Property Owners

How do I know if my property is a good fit for your services?

We work with a diverse range of properties, from boutique hotels to large resorts. Contact us for a consultation, and we’ll assess your needs to determine if we’re the right fit.

What are the benefits of hiring a property management company?

Hiring a professional management company like Primeview Hospitality ensures efficient operations, increased profitability, enhanced guest experiences, and access to industry expertise and resources.

How do you handle maintenance and repairs?

We coordinate all maintenance and repairs, ensuring your property is always in top condition. Our proactive approach helps prevent costly issues and keeps guests satisfied.

For Guests

How can I book a stay at one of your managed properties?

You can book directly through the property’s website or contact their front desk for assistance. Visit our Portfolio page to explore the properties we manage.

Do your properties offer special amenities or services?

Yes, many of our properties offer unique amenities such as personalized guest services, smart room technology, wellness facilities, and eco-friendly practices. Check the specific property’s website for details.

What should I do if I have an issue during my stay?

Our properties provide 24/7 guest support. Simply contact the front desk, and our team will promptly address your concerns.

Sustainability and Innovation

How do you incorporate sustainability into property management?

We are committed to sustainability and implement eco-friendly practices such as energy-efficient systems, waste reduction programs, and water conservation initiatives. Our goal is to minimize environmental impact while maintaining exceptional guest experiences.

How do you use technology to enhance property management?

We leverage cutting-edge technology, including smart room controls, AI-powered guest assistance, and data-driven revenue management tools, to improve efficiency, guest satisfaction, and overall property performance.

What innovative guest experiences do you offer at your properties?

We enhance guest experiences through personalized services, mobile check-in/check-out options, and smart room technology that allows guests to control lighting, temperature, and entertainment with their devices. We also use AI to provide tailored recommendations for local attractions and dining.

Partnerships and Collaborations

Do you work with third-party vendors or partners?

Yes, we collaborate with trusted vendors and partners to provide high-quality services, from maintenance and repairs to marketing and guest experiences.

How can I become a partner or vendor for Primeview Hospitality?

We’re always looking to expand our network of trusted partners. Please contact us at service@primeviewhospitality.com with details about your services, and we’ll be in touch.

What benefits do your partnerships bring to the properties you manage?

Our partnerships enable us to offer comprehensive solutions, from state-of-the-art technology to eco-friendly practices. By working with industry leaders, we ensure that every property benefits from the latest innovations and highest standards of service.

Fulfillment, Cancellation and Refunds

How do PrimeView Hospitality fulfill its services?

We fulfil our services according to our contract terms and conditions, which include managing the day to day operations of properties, staff management, ensuring profitability and quality assurance. We also guarantee our presence in all our properties with through our property managers.

What are the cancellation terms?

Contractual agreement is for one year upon which it can be terminated by either party or renewed. Additionally, clients can choose to cancel at anytime with a two month liquidation damage fee equal to the agreed percentage of the gross revenue paid for the previous months before the cancellation of service.

How do a clients get a refund?

Where PrimeView has to refund a client, the refund will be processed back to the credit card or bank account used to make the payment to PrimeView by the client. Refunds will be processed within 14 business days and it may take another 2 – 14 business days for client’s account to receive the credit depending on their financial institution. A proof of such refund will also be sent to the client.

Still Have Questions?

If your question isn’t answered here, don’t hesitate to reach out! Contact us at service@primeviewhospitality.com or +1 (844) 677-7463
 and our team will be happy to assist you.